Service Coordinator Waiver Per Diem

Buffalo, NY

Become Part of the Community Care Family as a Healthcare Hero!

We Care!

For over 20 years, Community Care has been caring for individuals and families across New York state. We are a leading home health care agency offering both medical and non-medical services in the Erie County, Niagara County, Western NY Region, Westchester County, Lower Hudson Region, Long Island, and NYC Boroughs. Our team consists of companions, personal care aides, home health aides, nurses, and more, providing support services that allow clients to remain independent at home. At Community Care, "We Care” about the people we work with just as much as the people we work for.

It is the responsibility of the Waiver Program Service Coordinator to service individuals with disabilities and Traumatic Brain Injuries and assist with helping individuals gain access to services that promote their independence within the community, avoid nursing home placement, or transition out of one. You will assist clients with accessing services through Medicaid, as well as specialized services through the TBI and NHTD Waiver programs, that are tailored to the participant’s specific needs. The Service Coordinator will have a thorough understanding of the Community Care Home Health Services' policies and procedures for servicing our clients. This position works closely with other departments, such as Operations and Finance, to ensure business needs are met.

The candidate we seek will be responsible for:

• Serve as a contact for referrals, gather required documentation, and arrange for necessary screenings to proceed with intake in the applicable program as needed.
• Provide participant-guided service coordination to the caseload assigned, maintaining accurate and verifiable documentation of all services rendered.
• Complete weekly and bi-weekly billing audits and ensure accuracy based on consumer-approved hours.
• Using a “We Care” and “Person-Centered” approach, develop and complete comprehensive service plans, PPOs, and all other required documentation within the timeframes set by the RRDC and our policies and procedures.
• Maintain accurate, timely documentation of all participant interactions, assessments, and Revised Service Plans.
• Demonstrate, promote, and practice advocacy towards participants through respect and understanding, and encouraging the strengths and competencies of everyone served.
• Conduct at least one contact meeting per month for each assigned participant, with a face-to-face meeting in the participant's home at least once per quarter. These meetings ensure that all service plan goals are being met to the participant's satisfaction and allow for monitoring of the overall effectiveness of the provider's plan.
• Maintain accessibility for clients.
• Assist participants in the acquisition and maintenance of public benefits e.g., Medicaid, SNAP, Social Security, Housing Subsidies, etc.
• Provide linkage/referrals and coordination of resources/support for medical care, mental health, social, recreational, and housing/basic needs, etc.
• Remain current in the field, support and implement best practice service models within the program.
• Make independent decisions and recommendations regarding immediate risk factors presented and provide crisis intervention and follow-up as needed.
• Demonstrate flexibility to be available to clients in their homes/communities.
• Provide on-call availability via cell phone to the TBI and/or NHTD program as needed.
• Ensure assessments of the level of care (UAS-NY) are completed on an annual, and as needed basis.
• · Assist and facilitate the development of a Care Team to carry out individualized and strength-based Service and Detailed Plans through regular team meetings and plan reviews.
• · Prepare and submit required reports and follow up to RRDC, supervisory staff and relevant agencies.
• · Participate in staff meetings and other waiver coordination department activities.
• Ensure compliance with all applicable local, State, and Federal regulations and agency policies.
• Participate in all mandatory ongoing training and professional development offered.
• Perform any additional duties assigned by management or Executive management.

What we require from you…

• Licensed Master Social Worker (LMSW- licensed by the NYS Education Department) or Licensed Clinical

Become Part of the Community Care Family Today and Experience the Difference:

• Competitive Pay Rates/Weekly Pay
• Travel Time Pay Between Cases, if qualified
• Direct Deposit
• Affordable Medical/Dental/Vision Plans
• Aflac – Life Insurance, Accident, Hospitalization, Cancer, and Disability Supplemental Plans
• Employee Discount Program – Fantastic saving on purchases, travel, movie tickets, events, shows, entertainment, etc.
• Paid Orientation, Training and In-service
• Employee Recognition Events
• Referral Bonus

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Referral program
• Vision insurance

We salute and thank you for your service to the community!

“We Care.” This philosophy is ingrained in our company DNA. At Community Care our passion is our patients. We care about our patients, their families and our caregivers. Since 1986 we have been dedicated to providing the best home care and nursing services to those in need.

Contact us today to become part of the Community Care family!

Equal opportunity Employer

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person