Job Summary
We are seeking a dedicated and friendly Guest Service Coordinator to be the face of our salon! The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome guests upon arrival, providing a warm and friendly atmosphere.
• Manage front desk operations including check-in and check-out procedures.
• Handle guest inquiries, requests, and complaints with professionalism and efficiency.
• Utilize phone systems to manage reservations and provide information to guests.

Qualifications

• Previous experience in customer service is preferred.
• Strong guest relations skills with a focus on delivering exceptional service.
• Familiarity with front desk operations and phone systems is advantageous.
• Excellent problem-solving skills and the ability to work well under pressure.

Join our team as a Guest Service Coordinator where your contributions will help create unforgettable experiences for our guests!

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• Day shift
• Evening shift
• Rotating weekends

Ability to Commute:

• Brighton, MI 48116 (Required)

Ability to Relocate:

• Brighton, MI 48116: Relocate before starting work (Required)

Work Location: In person