Employer: Growing Branches Counseling, Orlando, FL (Remote within FL considered)

Schedule: 15–20 hrs/week, Mon–Fri; start date August 5, 2025

Compensation: Hourly Wage with potential for benefits (commensurate with experience)

Job Summary

The Client Care Coordinator is the welcoming voice of our practice, ensuring each new client moves seamlessly from inquiry to first appointment while upholding our standard of compassionate, trauma-informed care. The role also collaborates on social-media management and other marketing initiatives to support practice growth.

Primary Duties

• Respond to intake calls/emails; verify benefits; schedule appointments
• Maintain accurate client data in SimplePractice
• Coordinate with therapists to optimize caseloads and availability
• Draft and schedule social-media posts; track basic metrics
• Assist with referral outreach and community events

Required Qualifications

• High school diploma (AA or BA in psychology, communications, or related field preferred)
• 1+ year of experience in medical or mental-health front-office or client-service role
• Proficiency with EHR systems, Google Workspace, and social-media platforms
• Exceptional attention to detail, time management, and customer-service skills

Preferred Skills

• Knowledge of insurance verification and authorization processes preferred
• Basic design/content creation (Canva, Later-or-Hootsuite style schedulers)

Benefits & Growth

• Paid onboarding & ongoing training
• Potential transition to 30–40 hrs/week and benefits within 6–12 months
• Supportive, collegial environment with regular team check-ins

To Apply

Submit résumé and a brief cover letter indicating your "Why?" via Indeed or email hello@growingbranches.net. Initial interviews held early July 2025.

Job Type: Part-time

Pay: $20.25 - $21.36 per hour

Expected hours: 15 – 20 per week

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person