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Care Coordinator - MOUD (Medication for Opioid Use Disorder)

Allegheny County
place Pittsburgh, 15250
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Full Time

About Job

Salary: Hourly: $31.25 || Annual: $65,000.00

How To Apply

Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.

Minimum Requirements

  • Master's Degree in public health, public administration, social work, or a related field

AND

  • One (1) year of field experience.

Education & School Transcripts

If you are claiming education to meet minimum requirements or as a part of your application, including supplemental questions, you must submit or attach a copy of your official college transcripts for your claim to be accepted. Unofficial Transcripts will not be accepted.

Condition of Employment

It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status, and drug/medical examinations as required for the position. The pre-employment drug screen must be completed within 48 hours of the acceptance of the conditional offer of employment.

Employment Type

  • Full-time, Mid-Senior Level
  • Grant funded positions are contingent upon grant funding

Relevant Experience

You will receive a score based on the experience you report on your application for employment. It is therefore important that you provide complete and accurate information. Failure to do so may delay the processing of your application or result in a lower than deserved score or disqualification. Call our Office of Human Resource Management if you have any questions.

Who is Eligible

Applications will be accepted from certified Merit System employees of the Allegheny County Health Department and outside candidates who possess the experience and training listed in this announcement and who are capable of performing the duties of this position.

Weights

  • Minimum Requirements: 25%
  • Relevant Experience: 35%
  • Supplemental Questions: 40%

Supplemental Questions

Per the weights (above), the responses to these questions are a significant portion of how an application is scored and hold high value in screening candidates. For these pre-interview questions, in order to provide a thorough/full answer, a typical structure to an interview answer is recommended to be used, i.e. STAR approach (1. Situation/Setting, 2. Task(s) that you were tasked to do, 3. Actions which you took, 4. The result(s) of your actions).

You may upload as a Word document answers to the supplemental questions in the “Upload Page” of the application. Make sure to note “See attached” after the statement on the application form if you are attaching a separate document. If you are unable to upload the document, email to ACHD Human Resources Department.

  • Describe your experience providing case management/care coordination services.
  • Describe your experience providing patient/client education.
  • Describe your experience working with individuals with substance use disorders and/or mental health diagnoses.
  • Describe your experience providing culturally appropriate medical treatment to marginalized populations (i.e. homeless, IVDU, LGBTQ+, minorities, etc.).

Allegheny County Civil Service Employees (Non-ACHD)

Regular or probationary employees of County Departments currently in this classification, hired under a State Civil Service System, who apply for this position will not be considered as Open Competitive applicants. Those employees selected for transfer to the Allegheny County Health Department will be considered to have resigned their Civil Service status from the Department in which they are currently working and will be required to complete a probationary period with the Health Department.

This announcement may be modified, amended or canceled by the Allegheny County Health Department at any time.

Purpose

To establish open competitive and promotional eligible lists for use in making merit system appointments in the Allegheny County Health Department. The list will contain the names of successful candidates ranked in the order of final earned ratings. The list will be in effect for one (1) year unless previously exhausted or superseded.

In the ranking, open competitive applicants qualifying for Veteran’s Preference receive an additional ten points on the final earned rating. Form DD-214 must be attached to the application form for consideration for Veteran’s Preference. Determination of Veteran’s Preference is made in accordance with State Civil Service Policy.

If you are claiming veteran's preference, then proof of eligibility; DD-214 Form or other comparable military document must be submitted for initial claim. The document must show dates of entry and separation and character of service.

Credit for a degree or college coursework can only be accepted from an official transcript submitted directly from the college or university to Allegheny C0unty Health Department.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

#INDSJ

Position Summary

The Medication for Opioid Use Disorder (MOUD) Care Coordinator serves an essential role in supporting the MOUD team’s implementation process, providing case management services and goal setting directly with patients. The MOUD Care Coordinator will provide individual and group patient treatment, and link patients with necessary community resources.

This person will provide comprehensive quality services to patients working collaboratively with staff to provide team-based coordinated care. The MOUD Care Coordinator will have contact with patients and will be in constant contact with the providers and members of the MOUD team in order to communicate patient's needs and shape patient care. This person will also manage administrative duties and billing needs for the MOUD team.

Overview

Fringe Benefits

  • Paid holidays, personal days, vacation and sick leave benefits, medical coverage and dental benefits, a retirement plan, life insurance and a deferred compensation plan after eligibility requirements have been met.

Perks Working for ACHD

  • Professional growth through training opportunities (CPR, First AID, Public Health Preparedness, Dignity and Respect, Points of Dispensing, and more); ability to advance in county system; job security; meaningfulness in daily work derived from public service; eligible for federal loan forgiveness; organizational commitment to ACHD’s mission to protect, promote, and preserve the health and well-being of all Allegheny County residents, particularly the most vulnerable.

Duties

Patient Care Coordination

  • Triage patients appropriately, providing case management and care coordination, including assistance with tracking medication management and treatment monitoring through the electronic health record system (EPIC).
  • Insurance authorization and troubleshooting for MOUD medications.
  • Patient linkage to additional community support (drug treatment services and mental health care referrals as needed) and tracking referrals.
  • Relationship building and facilitation of ancillary services (including patient transportation).
  • Assist with obtaining release of information from patient to better facilitate coordination.

Community Referrals

  • Assist the prescribing physician in making referrals to community providers to provide referral resources for those services ACHD cannot provide directly. Provide insight into needs related to patient’s community resources available to them.

Tracking & Reporting

  • Record, track, and report on pertinent data and use outcomes to drive system changes that improve care over time. Ensure all documentation is in place for DEA inspection. Track feedback from patients on patient experience—from patient assessment, patient satisfaction, and patient counseling.

Patient Eligibility, Assessment and Enrollment

  • Perform screenings, assess eligibility and coordinate patient enrollment into MOUD program.

Patient Education

  • Create materials for patient education on how buprenorphine treatment is delivered, what patients can expect to experience at each stage of treatment, and community and caregiver resources for maintaining treatment.

Provider Meeting & Communication

  • Manage and organize weekly MOUD meetings.
  • Assists in public health related emergencies.
  • Performs related work as required.

Knowledge Of

Knowledge, Skills, and Abilities

  • The principles and practices of public health protocols.
  • The social and economic factors affecting the health of individuals, families, and communities.
  • Resources available to those in need of health services.
  • Electronic Health Records & Microsoft Office Suite.
  • HIPAA rules.

Skill In

  • Patient Care
  • Patient Management
  • Community Outreach
  • Health Education
  • Electronic Health Records
  • Compliance
  • Teamwork
  • HIPAA
  • Microsoft Office
  • Public Health

Ability To

  • Assess, understand and react effectively to the needs of diverse patients.
  • Excellent interpersonal and communications skills with diverse populations.
  • Respond to patients, clinician, and other requests in a courteous, respectful manner.
  • Must be able to work in a team environment.
  • Respond to public health emergencies

Residency: Allegheny County within 1 year.

Veterans' Preference: Will be awarded to eligible candidates.

AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D

Apply Online