Employment Type

Full time

Shift

Day Shift

Description

POSITION PURPOSE:

• We are seeking a highly motivated Engagement Care Manager to join our team.
• The Engagement Care Manager will be responsible for coordinating internal and external outreach services to persons served.
• The ideal candidate will have excellent communication skills, a strong understanding of healthcare systems, and the ability to build rapport with clients/patients.
  
  

What You Will Do

Collaborate and coordinate services with members of the team.

• Conduct assessments to identify persons served needs and barriers to care.
• Educate persons served available resources
• Advocate for persons served to ensure they receive appropriate care and support.
• Monitor progress and adjust plans as needed.
• Document all interactions and interventions in accordance with regulatory requirements and organizational policies.
• Collaborate with community resources and organizations to enhance persons served support networks.
• Participate in quality improvement initiatives to enhance the effectiveness of care delivery.
• Ability to manage multiple electronic health records, databased and maintain tracking of data through spreadsheets to oversee a person’s care
  
  

Minimum Qualifications

• Master’s Degree in Human/Social Services with one year experience in in behavioral health services
  
  

OR

Bachelor’s Degree in Human/Social Services with 3 years experience in specialized behavioral health services

• Pre-Employment Drug Screen.
• Act33/34/73 clearances
• Requires the ability to collect and analyze information and use independent judgment and discretion in decision making.
  
  

Position Highlights/Benefits

Work Schedule:: This is a Exempt (Salaried) position. Primarily Monday through Friday, daytime, with flexibility of possible evenings depending on population needs.

Great Benefit Package: (Benefits start Day 1 of employment): 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more………

About Pittsburgh Mercy

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with children, adolescents, and families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Traumatic events or circumstances, including homelessness

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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