About Job
Office of Admissions
Full-TimeSoutheast Missouri State University's Office of Admissions is seeking a professional to advise students and families on the college search and enrollment processes. The Admission Counselor will manage a recruitment territory, develop recruitment strategies, and execute outreach in their assigned territory. The successful candidate will be a self-motivated, results-oriented, energetic professional who can succeed working independently. They will be a member of the University's admissions team - a team that is student-focused and committed to offering personal support for every student to persist in college and complete their degree. This role is integral to the University's enrollment management efforts and is responsible for developing new student enrollment to meet institutional goals.Primary Responsibilities:
- Guide new students through college visit, application, and enrollment steps within an assigned geographic territory
- Develop relationships with prospective students, family members, and high school counselors
- Collaborate with school districts to deliver early awareness, financial aid, and college planning presentations
- Implement recruitment activities such as application workshops, webinars, and information sessions
- Travel regularly, including evenings and weekends, to visit schools and attend college fairs
- Provide presentations to small and large groups
- Host community-based events, support on-campus special events, and meet daily with campus visitors
- Conduct 1:1 recruitment outreach daily by video and audio calls, email, text, and in-person
- Engage with students on social platforms (e.g., ZeeMee, College Vine)
- Maintain accurate student records in the University's customer relationship management (CRM) and student information systems (SIS)
- Bachelor's Degree
- Demonstrated experience in sales or customer service environment
- Proficient in the use of technology tools used to manage information, including the Microsoft Office Suite
- Excellent verbal and written communications skills
- Great relationship builder and conversationalist
- Committed to delivering exceptional customer service
- Excels working independently with minimal supervision
- Skillsets in time management and organization
- Ability to work in a collaborative environment
- Demonstrates innovative approaches in problem-solving
- Exercises sound judgment
- Ability to travel extensively with or without accommodations and work alternate work schedules including evenings and weekends
- Ability to lift and carry 50 pounds of publications and display materials with or without accommodations
- Possess a valid state driver's license
- Letter of interest addressing all required position qualifications
- Resume
- Names and contact information of three professional references may be asked for at a later date, if not provided
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