Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

We have an immediate opening for a full-time Patient Care Coordinator to join our Norfolk, VA location. The schedule is Monday-Friday 7:30 am - 4:00 pm (occasional early/late shifts 6:30 am - 5:00 pm). This position is cross-trained for Medical Assistant support and could have some assigned weekends or holidays.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Care Coordinator is responsible for:

• Assists with the clinical care of fertility patients
• Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
• Provides pre and post op education
• Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
  
  
  

What You'll Bring:

• High School diploma required; Associates degree preferred
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology
• Medical Assistant background preferred
• Strong phlebotomy skills
• Excellent oral and written communication, interpersonal and customer service skills
• Ability to work autonomously and in a team environment
• Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
  
  
  

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

• Competitive pay + bonus
• Comprehensive training
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Tuition assistance
• Ability to make an impact in the communities we serve
  
  
  

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.