Gentle Partners in Hospice treats you like family, going above and beyond to provide compassionate care for both patients and their families. Led by Owner and CEO Norma Luna with over 25 years of experience, the team includes high acuity nurses to care for even the most delicate patients. Services extend beyond medical care, offering resources like food, supplies, ramps, assistance with document filing, and support after a loss. The company also collaborates with organizations such as Luna’s Hope and Love and the Hometown Hero Project to further assist patients and their families.

This is a full-time, on-site role located in San Antonio, TX for an Intake Coordinator. The Intake Coordinator will be responsible for managing the initial patient intake process, including conducting assessments, coordinating care plans, and ensuring that patient needs are met. Day-to-day tasks will also include communicating with patients and families, managing case files, and working closely with medical staff and insurance providers to streamline patient care.

• Strong Communication and Customer Service skills
• Experience in Case Management and understanding of Medical Terminology
• Knowledge of Insurance processes and requirements
• Ability to work effectively in a team-oriented environment
• Excellent organizational skills and attention to detail
• Proficiency with electronic medical records (EMR) systems is a plus
• Bachelor's degree in healthcare administration, nursing, or related field is preferred