The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Multiple Coordinators for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)'s lives.

The TCSEPP Coordinator responsibilities will include, but are not limited to:

• Determine participant eligibility and properly assess participants' barriers and make appropriate referrals for identified barriers
• Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement
• Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.
• Monitor participants' child support eligibility & payments; program involvement & compliance, and employment
• Maintain balances of petty cash account, procurement card, and any other assigned financial information
• Develop and maintain partnerships with local agencies to assist participants with barriers to employment
• Attend community interagency meetings to learn about and share available resources and information
• Participate in partner meetings
• Provide consultation to evaluators regarding program progress
• Provide regular updates to Child Support staff and attorneys on participant progress
• Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants
• Participate in job/resource fairs
• Help to develop and maintain outreach materials, i.e. brochures

Required Qualifications

• Education: Bachelor’s Degree in a related field (3 years additional experience will be considered in lieu of a degree)
• Experience: 2 years customer/client experience
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
• Knowledge, Skills, Abilities: Ability to assess participant needs; Ability to develop positive & trusting relationships with participants and offer emotional support; Ability to positively interact with partners including child support, court, attorneys, etc.; Ability to promote the program to potential participants, partners, and employers; Ability to advocate for participants; Ability to work independently and within a team setting; Ability to travel to multiple counties to serve participants ; Ability to be flexible with respect to changing needs of the project
  

  Preferred Qualifications

  • Experience: Experience working with non-custodial parents and/or Employment programs; Experience collaborating with community groups and/or social service organizations; Demonstrated experience working with Tennessee Child Support Enforcement System (TCSES) and Apricot databases
    

  Work Location

  • This position is remote but requires travel to various locations in East TN covering Hancock, Hawkins, Hambien, Greene, Washington, Carter, Unicoi, Sullivan and Johnson Counties.

  Compensation and Benefits

  • UT market range: 07
  • Anticipated hiring range: $50k
  • Find more information on the UT Market Range structure here
  Find more information on UT Benefits here

  Application Instructions

  Applications will be reviewed as received and interviews can begin as soon as 7 days from posting.

  Interested individuals should provide the following:

  • Resume
  • Cover Letter
  • List of 3 Professional References

  About The College/Department/Division

  The Social Work Office of Research and Public Service (SWORPS) is an applied research center of the University of Tennessee College of Social Work (CSW). We are a dynamic and close-knit interdisciplinary team of individuals with a shared vision of thriving communities with equitable outcomes for all. We do that by building partnerships that leverage research, technology, and human connection to improve lives in Tennessee and beyond.

  Over the past fifty years, SWORPS has worked with local nonprofits such as the United Way of Greater Knoxville, University of Tennessee departments and faculty researchers, state agencies such as the Tennessee Department of Human Services, and federal agencies like the Department of Housing and Urban Development. Our annual portfolio consists of 25-40 sponsored projects spanning a wealth of different content areas, but one common thread -each project contributes one more building block for thriving communities with equitable outcomes for all.

  Learn more about SWORPS and some of our programs and resources by visiting our webpage: https://www.sworps.tennessee.edu/