Department

CSL SCS: Administration

About the Department

Student Counseling (SC) is a unit within Student Wellness, which is a part of Campus and Student Life. SC provides mental health care to eligible students and their eligible dependents. Mental health services include: diagnostic assessments; crisis assessment and intervention; individual, couples, and/or group psychotherapy; medication management; academic skills counseling; and referral services. SC staff provides consultation to University of Chicago faculty, staff, and administrators, and outreach/education to the campus community. In its care for students, SC employs a multidisciplinary team of mental health clinicians, supports a psychology training program, and serves as a training rotation site for psychiatry residents.

Job Summary

The individual in this position will work closely with the Director of Mental Health Services (MHS), the MHS Leadership team, and the MHS Administrative Project Assistant, on the daily administrative management and future planning within UChicago Student Wellness (SW). This person will perform administrative, financial, human resources, information technology, property management, and liaison support for MHS. Depending on the time of year, the daily time commitment devoted to each of these activities will fluctuate. The following is a list of responsibilities under this person's purview.

Responsibilities

• Provides confidential and high-level administrative support for the MHS leadership. Stays informed of activities relating to University programs and initiatives, apprising the leaders of issues when deemed necessary.
• Supports Student MHS Leadership team in the daily administrative operations.
• Supports the development of policies and procedures using policy management software while providing project management that ensures staff review of the policies.
• Manages new Mental Health Services employee orientation program.
• Prepares and submits quarterly night and weekend emergency call schedules for Mental Health Services leadership.
• Serves as a Mental Health Services liaison and support to wellness coordinators and wellness coordinator leadership.
• Works with and assists administrators within the Student Wellness Center.
• Coordinates and assists Student Wellness Staff with SW and MHS event scheduling/planning and set-up/tear down for meetings and events.
• Provides administrative support for MHS Staff and Leadership meetings, including preparing documents and taking meeting notes/minutes.
• Assists Director and MHS Leadership in staff recruitment efforts including organizing application process, communication with candidates and coordinating interview schedules.
• Collaborates with HR Business partner, and other UChicago staff when needed, to facilitate processes in support of MHS staff.
• Creates and ensures a smooth process for new staff to obtain computer and software access. Identifies computer software and hardware needs and ensures appropriate computer training of staff.
• Works with Director of IT, Director of SWC Operations, Director of MHS, and Project Assistant to develop standards, processes, and updates for IT support throughout the SWC.
• Manages the Mental Health Services IT support concerns from identification of the issues to the resolution of the problems.
• Collaborates with Health Promotion and Communications Staff on updating and maintaining the SW Website.
• Develops knowledge and functional understanding of the electronic medical record (Point and Click software) and serves as a first-line resource to staff who have questions.
• Assists Director of Mental Health Services in the preparation of MHS budget for Campus and Student Life.
• Represents MHS on Student Wellness Center ad-hoc and standing committees/meetings in Mental Health Services and Student Wellness.
• Works with MHS and SW leadership to ensure that confidentiality and privacy standards are met by MHS staff.
• Prepares special reports and summaries, assists in managing daily operation of the office, and may assist in developing administrative goals and policies. Maintains the leader's calendar, exercising considerable discretion and judgment as to priorities and effective use of the leader's time.
• Coordinates special projects as directed by the leadership. Prepares write-ups for recommendations for operational and administrative problems. May manage a portion of the leader’s budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports.
• Performs other related work as needed.

Minimum Qualifications

Education: Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Work Experience: Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor’s degree.

Experience:

• Considerable experience with office administration, management, evaluation, and project planning.
• Experience in a clinical care setting, counseling and/or healthcare experience.

Preferred Competencies

• Knowledge of policy management system or ability to learn quickly.
• Manage competing interests in a fair and equitable manner.
• Demonstrated capability to work independently and collaboratively with others.
• Prioritize, pay attention to details, and be organized.
• Work independently and respond to short and frequent deadlines, often with large volumes of work.
• Assist students, faculty, and staff with tact and diplomacy and possess a keen awareness and understanding of the importance of confidentiality.
• Demonstrate advanced organizational and interpersonal/communication skills both verbally and in writing.
• High-level problem solving.

Working Conditions

• Clinical care setting.
• Fast-paced work environment that often requires multi-tasking.
• Regular onsite presence to foster collaboration, engagement, and operational effectiveness.
• Event planning, set-up and tear down.
• May be required to lift 10-15 pounds.

Application Documents

• Resume/CV (required)
• Cover Letter (preferred)
• List of Three References (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

Yes

Health Screen Required

Yes

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$65,000.00 - $70,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the .

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the

Job seekers in need of a reasonable accommodation to complete the application process should call

or submit a request via

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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