About Us:

We’re a fast-moving, patient-first addiction treatment center specializing in Suboxone-based recovery for opioid use disorder. We offer same-day and next-day care. Because when someone is ready, they shouldn’t have to wait.

About the Role:

We’re hiring a Community Outreach & Intake Coordinator to drive clinic growth by bringing in new patients and helping them stay engaged in treatment.

This is a frontline role that blends outreach, lead follow-up, and team management. You’ll work hands-on with our intake process while also managing two staff members who support your efforts through lead tracking and patient coordination.

Your work will shape not only who walks through the door — but also who stays and succeeds.

What You’ll Do:

• Respond to inbound leads (calls, forms, messages from online ads)
• Work with support staff to ensure new patients attend initial appointments
• Build partnerships with hospitals, shelters, detox centers, and local clinics
• Represent the clinic at events, community meetings, and drop-ins
• Supervise and coordinate two support staff responsible for intake follow-up and patient progress tracking
• Maintain contact with referring partners to ensure strong, ongoing collaboration
• Help new patients feel welcome, informed, and encouraged to complete care

Success in This Role Means:

• More people getting the help they need
• A stronger clinic with consistent, long-term growth
• A community that knows who to trust when it comes to addiction recovery

You’re a Great Fit If You:

• Have experience in outreach, healthcare, treatment, or admissions
• Are highly organized, self-directed, and people-savvy
• Know how to motivate a team and keep processes tight
• Can talk to anyone — from someone in crisis to a hospital case manager
• Understand the importance of both showing up and following through

Bonus Points If You:

• Have worked in addiction treatment, EMS, behavioral health, or case management
• Have built community or referral relationships in past roles
• Have personal or professional experience in recovery

Compensation & Benefits:

• Annual salary starting around $54,000
• Strong Performance-based incentives tied to overall clinic success
• Collaborative, mission-first environment
• The freedom to innovate — and the support to back it up
• Real impact, visible results

Job Type: Full-time

Pay: $54,000.00 - $58,000.00 per year

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What relevant experience and skills do you bring to this position?

Experience:

• Sales/Outreach/Intake Coordinator: 1 year (Required)

Ability to Commute:

• Owings Mills, MD 21117 (Required)

Work Location: In person