About Rise Dental

Rise Dental is a privately owned dental practice opening in Cedar Park with a clear mission: to deliver wellness-driven, relationship-centered care powered by modern technology and clear communication.

We’re looking for a Patient Care Coordinator to lead the front office experience — the first and last impression for every patient. This is a dynamic role that combines traditional front desk responsibilities with treatment plan presentation, patient communication, and scheduling support.

What You’ll Do

• Greet and guide patients with warmth, professionalism, and clarity
• Manage check-in/check-out, answer phones, and coordinate digital forms and new patient onboarding
• Present treatment plans in partnership with the clinical team, clearly explaining next steps and payment options
• Coordinate insurance benefits and pre-authorization processes (training provided)
• Use Open Dental and other modern tools to manage appointments and communication
• Maintain clear, timely communication with patients via text, phone, and email
• Support team flow by anticipating patient needs and coordinating effectively with the clinical team
• Help create a calm, organized, and intentional front office experience

Required Qualifications

• 1+ year experience in a dental or medical front office OR strong customer service/admin background
• Strong verbal and written communication skills — clear, calm, and kind
• Tech-comfortable and willing to learn tools like Open Dental and cloud-based platforms
• Highly organized, dependable, and comfortable handling multiple priorities
• Confident and empathetic when presenting information and helping patients understand care plans
• A team-first mindset with a professional, service-oriented approach

Preferred Skills (Not Required)

• Experience presenting treatment plans or coordinating patient care
• Familiarity with dental benefits, insurance verification, or financial discussions
• Bilingual (Spanish, Vietnamese, or Mandarin)
• Interest in wellness, lifestyle medicine, or holistic care settings
• Familiarity with automation tools, AI systems, or digital scheduling platforms

What You Can Expect

• A respectful, inclusive, and supportive team culture
• On-the-job training in technology systems, workflows, and treatment coordination
• Opportunities for growth into leadership or operations roles
• A calm, purpose-driven work environment with systems that support clarity and consistency
• A meaningful role in helping patients feel cared for, understood, and empowered

How to Apply

Please submit your resume and a brief message explaining why you're a great fit for this role. We’re excited to meet someone who wants to grow with a modern, patient-focused dental practice built on trust, wellness, and clarity.

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Continuing education credits
• Employee discount
• Gym membership
• Paid time off

Schedule:

• Day shift
• Evening shift
• Extended hours
• Monday to Friday
• Rotating weekends

License/Certification:

• Registered Dental Assistant (Preferred)

Ability to Commute:

• Cedar Park, TX 78613 (Required)

Ability to Relocate:

• Cedar Park, TX 78613: Relocate before starting work (Required)

Work Location: In person