Client Intake Coordinator – Be the Heart of Our First Impression

Why Comfort Keepers?

At Comfort Keepers, we’ve been dedicated to enhancing the lives of seniors for over 20 years. As a trusted leader in in-home senior care, we’re expanding our Greenville team and seeking compassionate individuals who want to make a real difference.

What You’ll Do:

As an Client Intake Coordinator, you’ll be the first point of contact for prospective clients and families, guiding them through the care process with empathy and expertise. Your role is key in ensuring a seamless transition from initial inquiry to care services.

Key Responsibilities:

✅ Respond to inquiries and schedule care consultations

✅ Assess client needs and coordinate appropriate care plans

✅ Manage intake paperwork, documentation, and onboarding

✅ Build and maintain strong relationships with clients, caregivers, and community partners

✅ Track referral pipelines and follow up on leads

✅ Participate in a rotating on-call schedule to support client and caregiver needs

What We Offer:

✨ Supportive, Family-Based Culture

✨ Competitive Pay

✨ Paid Time Off & Paid Holidays

✨ Medical, Dental & Vision Plans

✨ 401K Retirement Plan

✨ Disability & Life Insurance

✨ Ongoing Training & Professional Development

Who We’re Looking For:

✔ High school diploma required; bachelor’s degree preferred

✔ Strong computer skills (Microsoft Office & other software)

✔ Excellent communication & organizational skills

✔ Problem-solver who thrives in a fast-paced environment

✔ Customer service expert with a compassionate approach

✔ Relationship builder with diverse backgrounds

Ready to Make an Impact?

Click below to take a 6-minute survey and submit your resume:

Apply Now

Join Comfort Keepers in Greenville, SC, and help seniors live happier, healthier lives!