Description

Employment Category: Full time

Weekly schedule is subject to change depending on program need

Pay: $20-$28/hr

Reports to: Assistant Program Director

Purpose of the position: Provide direct and support services to female or male clients suffering from mental illness or a co-occurring disorder. This position will be responsible for the supervision of the clients at all times, ensuring their participation in treatment-related services, as well as assisting in insight building and motivation for treatment, activities of daily living, and attending community support and recreational activities.

Qualifications:

• High school diploma required; Bachelor’s Degree preferred
• Working knowledge of Microsoft Word, Excel, and Outlook
• Must be able to work overtime, weekends, holidays, and flexible hours
• Must be 18 years of age
• Ability to read and interpret written information; write clearly and informatively; edit work for spelling and grammar; speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; and participate in meetings
• Ability to sit at a desk to work, as well as move from location to location effectively
• Ability to clearly communicate with clients and staff through verbal and written communications
• Ability to type, handwrite, use computers, and answer phones daily

Primary Accountabilities of the position:

• Supervision of clients to ensure a safe and comfortable setting
• Being on the floor monitoring clients' whereabouts, well-being, and safety at all times
• Monitoring resistance from clients and communicating with the clinical team to create an action plan; assisting the clinical team in executing the action plan when requested
• Ensuring client participation and engagement in treatment/programming
• Available as support if a client is having a crisis or breakdown, and alerting appropriate staff when needed
• Updates to the clinical team regarding client status
• Monitoring unusual and risky behavior, and alerting appropriate staff when needed
• Chart audits to ensure all clients are accounted for in the notes, and alerting appropriate staff when there are errors
• Light cleaning around the house when needed, and doing rounds of the home to ensure its cleanliness
• Laundry when needed and monitoring dirty bedding, towels, etc. to ensure it's getting done
• Monitoring supplies and communicating supplies needed
• Shift change report to ensure proper coordination of care and that any relevant and important information is being passed along to staff on the following shift
• Clinical meeting to discuss/review client updates, status, etc., and assisting the clinical team in treatment planning when requested
• Client assignment audits to ensure client participation in their individual counseling/mentoring work, and developing action plans with clients struggling to complete their assignments
• Participation in any training offered by BBH to increase clinical skills and effectiveness
• Ensuring clients are on time for groups and that they are participating in treatment