About Job
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Drawing on a broad understanding of Hospital practices and policies and displaying a high degree of initiative and independent judgment, the outpatient psychiatry MA will help to care for patients by assisting clinicians with daily clinical tasks such as providing patient education, responding to patient requests, helping with prescriptions, and facilitating communications between patients, families, providers, and outside agencies. The incumbent will work in tandem with a team of psychiatrists, nurse practitioners and psychologists, receive general direction from the Medical Director and Practice Manager. The MA will support patient care in child psychiatry. The role is part-time (20 hrs. per week) but there is an opportunity to combine it with another part-time MA position currently posted in the adult outpatient psychiatry supporting geriatric psychiatry and the Center for OCD and Related Disorders.
Qualifications
Applicants should have interest in mental health and basic knowledge of common psychiatric conditions and medications with two years of clinical experience as an MA.
BLS Certification - preferred
Epic Experience-preferred
Excellent written and verbal communication skills
Physical Requirements
Additional Job Details (if applicable)
Hybrid
Work Location
32 Fruit Street
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Drawing on a broad understanding of Hospital practices and policies and displaying a high degree of initiative and independent judgment, the outpatient psychiatry MA will help to care for patients by assisting clinicians with daily clinical tasks such as providing patient education, responding to patient requests, helping with prescriptions, and facilitating communications between patients, families, providers, and outside agencies. The incumbent will work in tandem with a team of psychiatrists, nurse practitioners and psychologists, receive general direction from the Medical Director and Practice Manager. The MA will support patient care in child psychiatry. The role is part-time (20 hrs. per week) but there is an opportunity to combine it with another part-time MA position currently posted in the adult outpatient psychiatry supporting geriatric psychiatry and the Center for OCD and Related Disorders.
Qualifications
Applicants should have interest in mental health and basic knowledge of common psychiatric conditions and medications with two years of clinical experience as an MA.
- Observes, reports, and records pertinent patient information in accordance with the hospital standards in a timely manner in the EMR.
- Assists prescribers by obtaining prior authorizations for psychiatric medications, accomplished by extracting clinical information from the patient chart and coordinating with the care team.
- Performs outreach to outside entities (e.g., pharmacy, visiting nurse agency) to facilitate care.
- Aids intervisit EMR communications between clinicians and patients.
- Administers psychiatric assessment tools (e.g., Columbia suicide severity rating scale) as requested by practice clinicians
- Assists prescribers in queuing up prescription refills.
- Provides health education and shares resources with patients.
- Collects vital signs and weights for a subset of clinic patients as needed.
- Reviews medication list with patients to queue up for physician
- Follows up with patients who miss appointments, documents relevant information in EMR and communicates any pertinent safety or medical information with identified providers.
- Respects and supports patient and family’s cultural beliefs and values, individual needs, health goals and treatment preferences.
- Helps to standardize procedures and effectively troubleshoots and resolves issues as they arise. Makes recommendations to supervisors, administrator and/or clinician director for improvements.
- Actively engages in creating a healthy, respectful work environment
- Precepts and mentors’ new members of the team as needed.
- Performs necessary quality assurance.
- Maintains and updates clinical knowledge and skills based on current nursing practice.
- Adheres to departmental requirements for required training.
- Identifies specific learning needs and goals and collaborates with leadership in developing a plan to meet them.
- Meets regularly with supervising provider concerning clinical care, issues, activities, and the status of projects.
- Performs all other duties or special projects that are practice specific, and that are appropriate to this level of position.
BLS Certification - preferred
Epic Experience-preferred
Excellent written and verbal communication skills
Physical Requirements
Additional Job Details (if applicable)
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Hybrid
Work Location
32 Fruit Street
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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