About Job
- Use internal tools to review client data, documentation, treatment plans, and related performance metrics for all clients to ensure alignment with internal performance standards, best practices, and evidence-based approaches.
- Offer comprehensive clinical case support and supervision to Supervising Clinicians by conducting case reviews, assisting with data-based decision making, and providing clinical recommendations and solutions.
- Engage in problem solving for challenging cases by making data-based decisions, delivering in-session coaching, arranging additional supports, and reducing barriers to enhance performance.
- Driving Clinical Quality through Performance Management and Development
- Use internal tools to review supervision practices and other performance metrics for their team of Supervising Clinicians to ensure alignment with internal performance standards, best practices, and evidence-based approaches.
- Evaluate and manage clinical performance of Supervising Clinicians by setting clear expectations, providing coaching and feedback, and assisting in arranging the environment to influence successful performance.
- Execute performance improvement initiatives provided by the Clinical Excellence Department (CED) to enhance the overall clinical services and outcomes of our organization, adhering to predetermined timelines.
- Organize and lead group training for Supervising Clinicians, focusing on topics such as clinical skills development, effective supervision techniques, and adherence to organizational protocols.
- Facilitate group training for Behavior Technicians, covering essential topics such as ABA principles, behavior management strategies, and treatment plan implementation.
- Supervise the onboarding and training of new Supervising Clinicians, ensuring they receive comprehensive orientation, ongoing support, and mentorship.
- Collaboration and Escalation Management
- Collaborate with the Area Director of Clinical Services and Operations Director to recruit, interview, and hire Supervising Clinicians.
- Collaborate with the practicum leaders to provide supervision to practicum students serving as clinical supervisors, as needed.
- Collaborate with the Area Director of Clinical Services to address and escalate matters of compliance, credentialing, case assignment, and scheduling for resolution.
- Attend corporate meetings and training as scheduled.
- Attend Clinical Summits to earn CEUs and hear company updates.
- Customer Service
- Conduct monthly customer service check-ins with caregivers to assess their satisfaction, address concerns, and obtain feedback regarding the services provided.
- Caseload Management
- In collaboration with the Operations Director support case assignment for complex high acuity cases.
- Assist Operations Director/Field Staff Manager and advocate for maintaining team's clinical case load at 95% or higher of clinician's ATI targets.
- Depending on the size of the assigned team (if less than 8 Supervising Clinicians), manage a small caseload to contribute directly to client care and maintain clinical expertise.
- Community Outreach
- Attend and present at local conferences, support Centria marketing efforts where needed, and represent Centria by engaging with the local behavior analytic community.
- Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws.
- Responsibility to report violations of Company policies or the Code of Conduct.
- Master's degree or higher from an accredited university in acceptance with BACB guidelines
- Completion of 8-hour supervision course
- Doctorate from an accredited university in acceptance with BACB guidelines
- Completion of 8-hour supervision course
- BCBA certification from the BACB, in good standing
- Active state license, in good standing, when applicable
- BCBA-D certification from the BACB, in good standing
- Active state license, in good standing, when applicable
- 3+ years working with children and autism spectrum disorders
- 3+ years of supervisory experience preferred OR two years of successfully overseeing cases and Behavior Technicians at Centria with a high preference towards those who have mentored practicum students
- Crisis management experience, preferred
- Competency with implementing PFA/SBT and assent-based practices, preferred
- Ability to follow written instructions
- Ability to use computers and computer/software programs
- Ability to communicate expressively and receptively in order to follow IPOS requirements, emergency procedures, and report on activities performed
- Must pass all qualifications for the Foundations of Care Certification mentorship within 9 months of hire, or enrollment in mentorship.
- Laptop
- G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
- ABA Platforms, preferred
- iPad, preferred
- Strong knowledge and understanding of ABA principles and evidence-based practices;
- Exceptional skills in data-based decision making related to reviewing and analyzing client data and performance metrics;
- Proven ability to deliver in-session coaching, feedback, and solutions for challenging cases;
- Experience curating and conducting trainings and workshops for clinical staff;
- Proficiency in electronic data collection and analysis systems;
- Ability to build strong relationships and effectively engage in one to one communication with parents/caregivers;
- Expertise in tracking and ensuring clinical outcomes, progress, and maintaining and high level of compliance;
- Proficiency in having difficult conversations and in delivering and receiving both positive and constructive feedback;
- Ability to seamlessly transition between strategic and hands-on responsibilities;
- Proven experience and understanding of customer service;
- Works well in a collaborative environmental and builds mutual trust and credibility at all levels of the organization;
- Effective written and verbal communication skills, with clients and with internal and external stakeholders;
- Demonstrated ability to work independently and self-motivated to achieve business goals;
- Proven leadership and team management skills;
- Excellent interpersonal skills;
- Superior skills in time management, observation, and data analytics;
- Strong work ethic with attention to detail, accuracy, and quality;
- Flexibility to adapt to changing priorities and organizational needs.
Professional Field


Patient Focus
Diagnoses
Autism
Avoidant Personality Disorder
Issues
Aging
Racism, Diversity, and Tolerance
Age Groups
Children (5-10)
Preteens/Tweens (11-13)
Therapeutic Approach
Methodologies
ECT
Practice Specifics
Populations
Victims of Crime/Abuse (VOC/VOA)
Racial Justice Allied
School
Settings
Faith-based organizations
Intense Out-patient (IOP)
Milieu
Private Practice
Research Facilities/Labs/Clinical Trials
Schools
Home Health/In-home
Military
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