About Job

Our dynamic Oral Surgery dental office in CHANTILLY is looking for a front desk/patient care coordinator. We are looking for someone who will be with our practice long term for many years to come. We focus on teamwork and lifting each other up. The right candidate will be outgoing, positive, have a great attitude, and is courteous to patients and other team members. We pride ourselves on offering the highest level of customer service and building relationships with our patients. We are known for always going above and beyond for our patients.

We want to set you up for success and job satisfaction. With that in mind, we will provide one on one training regardless of experience.

The Front Desk/Patient Care Coordinator is responsible for providing exceptional - star customer service. Below are some general requirements:

Extremely knowledgeable with computers and comfortable with new technology
Opens and closes the office
Greet everyone who enters the office
Maintain a clean and tidy waiting area and front desk area
Verify patient insurance eligibility prior to appointments
Schedule appointments
Ensure the doctor’s schedule is full
Answer incoming calls and emails
Comfortable working multiple phone lines
Confirm patient appointments
Run Daily Financial Reports
Reconcile the days receipts
Present treatment plans
Multitask and work independently
Identify key tasks for the day and prioritize their completion throughout the day
Have exceptional customer service skills
Have excellent written and verbal communication
Have an outgoing and friendly personality
Have a polished and professional appearance
One Doctor, privately owned office
Located in Chantilly, VA