Job Summary
We are seeking a compassionate and dedicated Direct Support Counselor to provide essential support and assistance to individuals with disabilities or special needs in a home or community setting through Coordinated Family Services. The ideal candidate will play a crucial role in enhancing the quality of life for our clients by promoting independence, dignity, and respect. This position requires a strong commitment to patient care and adherence to HIPAA regulations. This role ensures that individuals with intellectual, developmental, and/or behavioral health needs are supported in achieving their personal goals while also receiving consistent case oversight, advocacy, and coordination of services. This position blends hands-on support with administrative and coordination duties.

Responsibilities

• Direct Support Counselor :
• Deliver person-centered, hands-on care and support based on each individual’s service or treatment plan.
• Assist with activities of daily living (ADLs), including hygiene, dressing, meal preparation, and medication assistance.
• Facilitate community integration, social skill development, and recreational outings.
• Monitor and report changes in individual behavior, health, or emotional well-being.
• Use trained de-escalation and behavior support strategies to manage challenging situations.

Case Management & Coordination:

• Serve as the primary point of contact for assigned individuals and their families.
• Coordinate and implement Individual Support Plans (ISPs) in collaboration with the interdisciplinary team.
• Maintain regular communication with individuals, families, and service providers.
• Facilitate service referrals, coordinate appointments, and ensure linkage to supports.
• Conduct home visits and progress check-ins as required.
• Complete all required documentation, including progress notes, incident reports, and service summaries.
• Track and manage authorizations and compliance with DDS regulations.
• Serve as an advocate for individual rights and service access.

Experience

• High school diploma or GED required.
• Minimum of two (2) years of experience providing direct services or case management to individuals with developmental disabilities or related populations.
• Must be at least 18 years of age.
• Valid driver’s license with clean driving record and reliable transportation.
• Ability to pass criminal background check, CORI, fingerprinting, and drug screening.

Preferred Qualifications:

• Associate’s or Bachelor’s degree in Human Services, Social Work, Psychology, or related field.
• Experience working within DDS programs or familiarity with DDS regulations and service standards.
• CPR/First Aid certification and Crisis Prevention/Intervention training.
• Experience with electronic health records (EHR) and case documentation.

Join our team as a Direct Support Counselor and make a meaningful impact in the lives of those you serve!

Job Types: Full-time, Part-time

www.wtcsupportservices.com

Job Type: Part-time

Pay: $20.46 - $25.65 per hour

Expected hours: 8 – 32 per week

Benefits:

• Employee assistance program
• Flexible schedule
• Paid sick time
• Professional development assistance

Schedule:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Are you willing to work in Menifee and the surrounding areas?

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Corona, CA 92883 (Required)

Ability to Relocate:

• Corona, CA 92883: Relocate before starting work (Required)

Work Location: Hybrid remote in Corona, CA 92883