BASIC REQUIREMENTS:

Must be a Christian who is a member of a church that holds Jesus Christ to be their Savior and Lord, and who holds solely the Old Testament and the New Testament as sacred Scriptures.

DBU requires employees to follow all University policies and procedures, which exist to support the Christian mission of DBU and includes, but is not limited to, a Christian Code of Conduct. Click here to read

GENERAL OBJECTIVES:

The primary objectives of a financial aid counselor are to enhance student understanding of available financial aid options and ensure compliance with all relevant regulations. This involves educating and empowering students and their families by providing clear, accurate information about financial aid options, application processes, and eligibility requirements, helping them make informed decisions about funding their education. Additionally, the counselor is responsible for maintaining strict adherence to federal, state, and institutional guidelines by overseeing the accurate processing of financial aid awards, ensuring timely disbursements, and addressing any discrepancies or issues. This ensures that students receive the financial support they need without delays, while also maintaining compliance with all necessary regulations.

QUALIFICATIONS:

• Must enjoy working with people.
• Must have strong communication skills.
• Maintain absolute confidentiality of all student information.
• Must be detail-oriented and able to follow through with tasks.
• Must be flexible and willing to learn.
• Prefer a bachelor's degree with at least 2 years' experience in financial aid.
• Prefer knowledge of Computer programs: Colleague, Microsoft Word, Excel, and Outlook, plus other software as required.

SPECIFIC RESPONSIBILITIES:

• Counsel students and families in person as needed.
• Assist students by phone and email and return phone calls and emails promptly.
• Oversee the administration of the Texas Equalization Grant, ensuring eligibility requirements are met, and maintain accurate records for reporting and compliance with state guidelines.
• Monitor the distribution of Federal Pell Grants, ensuring accurate award calculations, timely disbursements, and compliance with federal regulations and guidelines.
• Manage the Federal Supplemental Educational Opportunity Grant (FSEOG) program, determining eligibility, awarding funds, and ensuring proper documentation and compliance with federal guidelines.
• Assist the Title IV Coordinator in monthly reconciliation of federal and state grant programs.
• Assist with other responsibilities as assigned by the Director or Associate Director of Financial Aid.

WORK SCHEDULE:

Regular office hours between 8:00 a.m. – 5:00 p.m., Monday – Friday, Occasional extended hours outside of the regular workweek may be required.

WORK LOCATION:

This position will work on the main campus, located at 3000 Mountain Creek Parkway, Dallas, TX 75211

Requirements:

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