About Job

PPosition: Family Coach Supervisor/Community Engagement

Supervisor: Chapter Director

Classification: Full Time, exempt

Position Summary:

The Family Coach Supervisor is the key leadership role taking end-to-end operational oversight of the SFFC Circle of Support model, working with both families requesting help and volunteers. Provide clinical/safety oversight of SFFC program implementation.

Provide supervision, training and support for SFFC volunteer family coaches serving the chapter.
Develop relationships with referral sources and ensure # of referrals to meet performance metrics.
Provide emergency, on-call support to staff and volunteers in SFFC program.

Core Responsibilities:

Oversee Family Support to families facing hardship, isolation and challenging life circumstances. Work with parents to set goals, connect to community resources, and match with volunteers.
Provide oversight and monitoring to partnering family and volunteer relationships, helping to problem solve relational and resource needs.
Responsible for supervising, training and supporting Family Coach volunteers on all aspects of the hosting process, including being available on an emergency, on-call basis.
Ensures family coaches help parents set goals and efficiently work to fulfill those goals.
Maintain records in our Case Management System for all open referrals, ensuring timely data entry. Includes entering volunteer assignments, ensuring proper paperwork is filled out and uploaded, etc.
Complete required surveys with parents as beginning, mid-point and post assignment.
Assist in promoting community relations and ministry publicity, including outreach to community service providers, tabling at community events, making presentations, and other assignments as needed.
Maintain positive, collaborative working relationships with volunteers and community agencies.
Assist in completing home screenings, interviews and fingerprinting of volunteers as needed.
Participate in networking with local community resource providers to create a referral base and resource network.
Consult with Chapter Director on referrals, determine program “fit” and match to volunteers, including but not limited to establishing hosting arrangements.
Responsible for quality of client care, demonstrating a compassionate and caring demeanor, dignity to the family and their story, and using a strengths-based approach in establishing goals and relationship building.
Assist with development and execution of training for Safe Family volunteers and parents.
Assist in the Safe Family selection, transportation, and placement of children into host family homes and other supportive services with Safe Family volunteers. (i.e. Family Friend Arrangements)
Maintain current knowledge pertaining to Safe Families family coaching; continue professional development through Guild meetings, suggested trainings, and conferences.
Participate in all Safe Family staff functions, weekly meetings, and supervision.
Participate in fundraising activities and other events to promote the Safe Families for Children movement.
Other duties as assigned.

QUALIFICATIONS:

Master’s degree from an accredited college or university in one of the following areas: Social Work; Psychology, Education, Nursing, etc.
Experience working with at-risk children and families.
The ability to schedule one’s time and to work autonomously.
Must provide own transportation and willing to transport children as needed.
Communicate effectively and work with staff, volunteers, and community partners.
Must be willing and able to support the mission of Safe Families.
Willing to work evenings and weekends as needed (within hours allotted).
Commitment to personal growth and development.
Demonstrated ability to take initiative and produce innovative solutions to organizational or personal challenges.

DESIRED QUALIFICATIONS:

Experience collaborating with local faith communities and individuals with Christian faith.
Previous supervisory experience, including recruiting, training, and mobilizing volunteers.
Public speaking experience in a variety of settings including child welfare, faith communities, and collaborative networks.
Understand and experience implementing health and safety responsibilities.
Ability to prioritize and work under pressure.
Flexibility to respond to a changing environment.

Screenings:

The applicant must submit a criminal background check, a child abuse and neglect screening, submit fingerprints and maintain a cleared status throughout employment. The applicant must have a clear the motor vehicle report in order to transport children or families.

Interested Candidates should submit a cover letter stating reason you are interested in the position and a summary of qualifications, along with a resume, to jray@safefamilies.net.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits: