Key Responsibilities:

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs, ensuring a welcoming and accommodating experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Why Join Us?

• Meaningful Work – Make a difference in a mission-driven, patient-centered practice.
• Professional Growth – Gain valuable experience in a supportive team environment.
• Inclusive Workplace – Work in a welcoming setting where all contributions are valued.

Requirements:

• High school diploma or GED required.
• Customer service, scheduling, and phone experience preferred.
• Dental office experience strongly preferred.
• Valid driver’s license and eligibility for company car insurance roster highly preferred.
• Ability to type at least 40+ WPM accurately.
• Dependability, punctuality, and willingness to work late hours and weekends as needed.