As a Lead Care Manager under the California Advancing and Innovating Medi-Cal (CalAIM) initiative at Anchor House, you will play a key role in managing and coordinating care services for individuals benefiting from Enhanced Care Management (ECM).

Your responsibilities will include collaborating with internal and external stakeholders, and ensuring the effective delivery of support services. The focus is on enhancing the well-being and health outcomes of high-need clients within the Medi-Cal program.

COMPETENCIES:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

In-depth understanding of CalAIM initiative goals and ECM service definitions.

Proficient in care coordination, including assessment and planning.

Familiarity with managed care principles and healthcare policies.

Analytical and problem-solving skills.

Knowledge of quality measures and reporting.

RESPONSIBILITIES:

Provide guidance, support, and training to ensure the team's effectiveness in care coordination.

Coordinating care based on individual needs.

Oversee the assessment, planning, and coordination of care services for individuals eligible for ECM under CalAIM.

Collaborate with the CalAIM ECM Program Manager to ensure alignment with program goals.

Work closely with internal teams for seamless service delivery.

Collaborate with external service providers and ECM Specialized Teams to optimize care coordination efforts.

Implement and oversee quality measures for the ECM program.

Conduct regular reporting on care management activities and outcomes.

Identify opportunities for program enhancement and improvement based on feedback, performance metrics, and best practices.

Implement strategies to enhance the overall effectiveness of care management services.

Communicate program updates, changes, and expectations to the Care Manager team and other stakeholders.

Ensure effective communication channels within the team and with external partners.

Ensure accurate and comprehensive documentation of care management activities.

Adhere to relevant policies and procedures related to care coordination and documentation.

QUALIFICATIONS:

• At least 3 years of relevant work experience
• High school graduate or GED required.
• Long-time resident of the community with good knowledge of the resources of this community
• Ability to complete the training program and ongoing educational requirements as assigned.
• Ability to work flexible hours, including occasional night/weekend work.
• Working knowledge of computer programs including Google Workspace, Excel, PowerPoint, Word, various data entry programs and internet navigation.

PREFERRED QUALIFICATIONS:

• Multilingual capabilities preferred, but not required.
• Prior experience as a Community Health Worker, Peer Support Specialist, Medical Assistant or similar role a plus

APPLICATION PROCESS:

Applicants must complete an employment application and attach a current resume with a cover letter.

If you have degrees or certifications, please include a copy of these documents with your application.

If you are hired, you will be expected to submit to a background check, drug screening and provide a driving record from the DMV.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Experience:

• related: 2 years (Required)

Ability to Commute:

• Sacramento, CA 95621 (Required)

Work Location: In person