About Job
Crisis Counselor - Nights/Weekends
Job Title: Crisis Intervention Counselor
Supervised by: Clinical Director/Crisis Program Director
Employment Status: Full time, Non-Exempt
Hours: Scheduled to work on a continuous rotation on evenings, nights, and weekends. Rotation is 4 primary shifts, 4 secondary shifts, 4 primary shifts, 4 days off.
Qualifications:
Education: Minimum bachelor’s degree in a social science or master’s degree in a social science field with eligibility for clinical license. Counselor/social work/psychology/etc.
Skills Required:
· Demonstrate appropriate clinical skills when interacting with clients in crisis and their families.
· Be familiar with and supportive of general therapeutic techniques within crisis programs.
· Be able to work well under pressure.
· Be able to evaluate client’s clinical level of need and direct the appropriate level of intervention.
· Be sensitive to cultural diversity.
· Be familiar with psychotropic medications and side effects.
· Maintain professional relationships with other community agencies and entities.
· Be able to collect, maintain and analyze data in an organized way.
· Ability to present information in an understandable and meaningful way.
· Meet deadlines and engage with supervisor on a regular basis.
Other Requirements:
· Must have access to secure phone; own a dependable, insured vehicle; possess a valid Illinois driver’s license.
· Must maintain client records in accordance with Illinois regulatory, funders and IHR standards.
Clinical Responsibilities:
· Provide Primary and/or secondary crisis response and intervention to calls from IHR, PATH, 988, police, court personnel, hospitals, schools, and other social service agencies.
· Will require responding to crisis calls in a client’s home at times. Safety measures are always in place during these types of calls.
· Consult with crisis supervisor for all crisis calls responded to
· Provide brief follow-up therapy as needed.
· Consult with various community agencies on behalf of clients as needed.
· Provide clinical consultation to all staff at any time needed.
· Complete all crisis contact note(s) and billing within 24 hours of the crisis contact.
· Record and track crisis contacts monthly and provide this information to the clinical director.
· Inform staff of all hospitalizations so continuity of care can take place.
Non-Clinical Requirements:
· Assist program director with QA/UR for Crisis Staff
· Review relevant mental health literature/research to provide beneficial information to the agency as requested by the clinical director.
· Gather materials, resources, assessment instruments, etc. that can assist IHR staff with clinical duties.
· Other duties as assigned.
Safety Requirements:
· Will work to ensure the safety of staff and clients.
· Will cooperate with the Safety Committee in insuring a safe environment for staff and clients.
· Will document any unusual incidents and forward to Safety Director
Training Requirements:
· Will keep current in continuing education requirements of his/her profession.
· Offer training to community groups as requested.
Other Responsibilities:
· Maintain productivity specific to job requirement.
· Follow policies and procedures.
· Support agency goals and values
· Other duties as assigned.
Work Remotely No
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Schedule:
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: Multiple locations
Professional Field


