Job Description
Job Title: Home Care Scheduling Manager
Work Status: Exempt, Full Time
Work Hours: Monday-Friday, dayside hours. May work evenings and/or weekends, as needed.
Pay: $55,000-62,000 annually based on experience, plus bonus opportunity
When you work at Sedgebrook, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!
Sedgebrook is recruiting for a hospitality-focused Home Care Scheduling Manager. This role is responsible for the overall effective scheduling of the department, and for monitoring and managing attendance and timekeeping, time off requests, and accurate and successful completion of payroll for the department. The Home Care Scheduling Manager supervises the Scheduling Coordinators.
Full-time employees are eligible for the following benefits:

• Health, Dental & Vision Insurance - benefits package beginning the 1st of the month following your hire date
• 401K with Company Match
• Get Paid Daily with DailyPay!
• Employee Meal Program
• Short- & Long-term Disability Insurance
• Paid Time Off & Paid Holidays
• Life/AD&D Insurance
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement
• Indoor Parking Garage
• Child Care Discount with KinderCare

Here are a few of the daily responsibilities of a Home Care Scheduling Manager:

• Manages and monitors scheduling consistency, ensuring clients have consistency in care.
• Communicates new assignments and/or schedule changes to caregivers and residents.
• Ensures adequate staffing coverage for the department, manages call outs, and maintains coverage to ensure client care is provided.
• Ensures timely completion of the schedule.
• Manages timely and frequent completion of Claiming responsibilities and tasks.
• Reviews time off requests submitted by staff, giving approval or denial, and communicates with staff in a timely manner regarding accommodations.
• Oversees and manages the tracking of attendance and timekeeping, communicating issues and patterns to the Training Manager and/or Home Care Director.
• Oversees and manages the department's PTO blocks.
• Manages and maintains the Caregiver Availability forms.
• Communicates employee status changes to Human Resources, as needed.
• Updates timecards with applicable corrections and ensures timecard exception forms are completed in compliance.
• Completes all payroll functions for the department in a timely manner and ensures accuracy.
• Monitors and manages labor law compliance.
• Assists with Billing/Month-End.
• Maintain knowledge of home care processes including scheduling, service provisions, and policy & procedure manual. Acquires and maintains sufficient knowledge of home care services to be able to assess quality of services, and to provide backup staffing support when needed.
• Participates in after hours on-call rotation.
• Participates in the Sedgebrook Manager on Duty Program.
• Any other duties as assigned.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required.
• Basic mathematical skills required.
• Computer literacy, including proficiency in word processing and computer skills (Microsoft Office Suite - Word, Excel, PowerPoint).
• Experience using eRSP Scheduling System a plus.
• Ability to maintain a courteous, helpful, and positive attitude at all times.
• Strong leadership and teaching skills required.
• Great interpersonal and communication skills a must.
• Ability to recognize emergency situations and respond appropriately.
• Ability to work effectively with minimal supervision.
• Ability to plan, organize and prioritize assignments efficiently.
• Ability to read, write, and speak effectively in English.
• Understanding and empathy of the uniqueness of the needs of the elderly required.
• Current CPR certification, or ability to obtain within 3 months of hire.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
#sponsor