Our Company:Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day. Overview:We're looking for a Patient Care Manager to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You:

At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
Current Registered Nurse licensure in state of residence and requested employment
Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer:Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.Salary Range – $79-99k/yearFull Time Employee Benefits:

Medical, Dental, Vision
Wellness Program and Resources
401k match
PTO
FMLA, ADA and other federal and state required leaves
Short/Long Term Disability
HSA Contribution
Mileage or Fleet Car Program
Cell Phone Reimbursement (for eligible roles)
Short Term Incentive (for eligible roles)
Tuition Reimbursement

Legalese:

This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace

Location: Heartland Hospice

Patient Care Manager

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