CARE MANAGER I

At the Institute on Aging (IOA), we believe in enhancing the quality of life for individuals as they age, enabling them to maintain their health, well-being, independence, and participation in the community. For nearly 40 years, we’ve been dedicated to helping older adults and those with disabilities age in the place they call home. Now, we're calling on compassionate individuals to join our mission.

Why You'll Love Working Here

• Language Premium: 4% increase for bilingual candidates (not all languages qualify)
• Hybrid Schedule: Enjoy the flexibility of working from home and in the field
• Licensure Supervision: Gather supervision hours to become licensed
• Level: CM I - Bachelor's Degree
• Mileage Reimbursement: Standard CA mileage reimbursement provided
• Public Transportation Stipend: Monthly public transportation stipend
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance.
• Robust Benefits Package: Comprehensive health coverage, retirement plans, and more.
• Advancement Opportunities: Grow your career with us.

Your Role: Care Manager

As a Care Manager at IOA, you’ll play a vital role in our clients' lives, offering them the support and resources they need to thrive. Your empathy and expertise will help ensure that they can live independently and with dignity.

What You’ll Do

• Comprehensive Assessments: Conduct thorough assessments of clients' psychosocial, physical, mental health, environmental, and spiritual needs. Develop and initiate personalized Community Living Plans.
• Client Visits: Conduct home visits, hospital visits, and escorts to medical appointments as needed. Establish and maintain supportive relationships with clients and their support networks.
• Service Coordination: Identify and arrange appropriate community services, leveraging your knowledge of Medicare, Medi-Cal, and other programs. Monitor and evaluate the quality and timeliness of these services.
• Documentation: Maintain detailed and timely records of all case management activities, ensuring continuity of care.
• Education and Advocacy: Educate clients and their support networks about available resources. Provide crisis intervention, advocacy, and problem-solving support.
• Team Collaboration: Work closely with community providers and health care professionals, ensuring effective communication and coordination of care.

What We’re Looking For

• Educational Background: Bachelor's Degree in Social Work, Sociology, Psychology, Human Service, or a related field.
• Experience: At least one year of experience working with disabled adults and/or older adults. Experience with mental and behavioral health diagnoses and substance abuse disorders is highly desired.
• Skills: Exceptional communication and presentation skills. Strong case management skills and experience in the community health care delivery system. Detail-oriented with good problem-solving skills and the ability to prioritize multiple tasks.
• Attributes: Compassion, patience, and a genuine desire to make a difference in the lives of others.

Physical Requirements

• Communication: Ability to talk and hear during face-to-face communications.
• Mobility: Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Coordination: Multi-limb and eye-hand coordination.
• Endurance: Ability to sit at a desk for prolonged periods while working on computers. Ability to move, lift, carry, push, pull, and place objects weighing more than or equal to 40 pounds without assistance.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.