About Job
- Provide outreach to new referrals in a timely manner following CMARC policies and program guidance
- Engage members in services via telephone, home, community, and provider office visits as well as virtual platforms
- Utilize clinical assessments to discover needs; develop member-centered care plans; and assign risk levels to guide the care management process with each referred member
- Maintain documentation of all care management services provided in the Electronic Medical Record (EMR) system
- Utilize motivational interviewing skills to engage and involve families in the decision-making process through a patient-centered, collaborative partnership approach to assist with improved self-care and care coordination with medical homes and other community resources
- Collaborate with medical homes and other service providers to offer CMARC services to identified populations to ensure members receive the best care possible in a cost-efficient manner
- Graduation from an accredited school of Nursing
- No specific experience required
- RN - Registered Nurse - North Carolina Board of Nursing or Compact state
- BPT - Bloodborne Pathogens Training
- CPR - Cardiac Pulmonary Resuscitation
- AED - Automated External Defibrillator
- Health Insurance Portability and Accountability Act (HIPAA)
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
- Bachelor's degree in nursing (BSN)
- Experience working with high risk pregnant Medicaid patients
- Spanish language proficiency
- Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
- Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit
- Ability to convey information clearly and concisely to families in order to engage them in services
- Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs
- Ability to follow instructions through a standard work process
- Ability to perform routine tasks
- Ability to check work for accuracy before completion of tasks
- Ability to identify problems, determine possible solutions, and actively work to resolve the issues
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