Employee Assistance Counselor

JOB DESCRIPTION

At the FBI, we don’t just recognize talent—we strengthen and elevate it. We are seeking exceptional individuals with experience in human resources, employee relations, and talent management who are ready to apply their expertise in employee engagement and performance management to improve our workforce’s overall wellness and contribute effectively to their teams.

As an employee assistance counselor, you will support FBI employees, task force officers (TFOs), and their families by offering a range of supportive services, including counseling, crisis response, and assessment. Your role will involve providing interventions for stress, marital and family problems, financial issues, and more using advanced practices in case and healthcare management, with a focus on confidentiality and customer service. You will also apply your background in psychology and communication to guide your approach in supporting individuals through various challenges.

The employee assistance counselor’s role is crucial, requiring a passion for helping others navigate complex personal and professional challenges. This position demands proficiency in developing strategies for employee well-being and ensuring that effective support systems are in place to effectively communicate and support the health of our agency’s personnel.

The FBI is proud to be a multigenerational agency committed to creating an inclusive environment where people from every background, culture, and perspective belong, succeed, and realize their full potential. With the FBI’s commitment to professional development and a healthy work-life balance, working at the Bureau will help you become more efficient, expand your skill set, and advance your career–all while impacting your community.

Be a part of creating a safer, more just future. Apply today.

HOW TO APPLY

STEP 1: Click on the “Apply” button to be directed to the FBIJobs Careers website.

STEP 2: Click the “Start” button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don’t already have an account.

STEP 3: Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest.

1. Your resume, specifically noting relevant work experience and associated start and end dates.
2. Other supporting documents:

• College transcripts, if qualifying based on education or if there is a positive education requirement.
• Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.

Please see instructions on the site for attaching documents.

SALARY LEVEL

Pay level for this position:

• GS 12–13: $95,694.00–$147,934.00

Salary shown is the base salary for the grade levels. Salary is also commensurate with professional experience.

MAJOR DUTIES

• Provide supportive counseling for employees, family members, and task force officers experiencing a wide range of problems characterized by feelings of distress, impaired work performance, health, finances, and/or social well-being issues.
• Help employees and supervisors resolve work-related problems and monitor employees' progress to assist in long-term recovery efforts.
• Provide internal and external referrals to clients.
• Develop and present a variety of psycho-educational topics to a nonclinical audience.
• Respond to national and local crisis events.
• Serve at HQ/Field Office as a clinical mental health professional in the Employee Assistance Program (EAP) as assigned and as a technical advisor to executive management.
• Provide training and guidance to EAP coordinators/counselors.
• Develop and deliver training on mental health and wellness topics.
• Provide management consultations.

SPECIALIZED EXPERIENCE

GS-12: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-11 grade level. SE is defined as follows:

• Experience interpreting federal laws, regulations and directives that govern employee assistance counseling programs’ operation.
• Experience providing short-term interventions, resources, and referral assistance to federal employees and their families seeking help with challenges related to mental health, substance abuse, emotional issues, gambling, marital concerns, family relations, financial concerns, work-related issues, stress, grief/loss, or other personal problems.
• Experience providing educational material to the level and interests of the audience and experience leading lectures, training seminars, and discussion groups.

GS-13: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-12 grade level. SE is defined as follows:

In addition to the above:

• Experience providing diagnosis and treatment for a variety of psychological illnesses and personality disorders, dual diagnosis, and maladaptive behaviors.
• Experience providing educational material to the level and interests of the audience and ability to communicate such material effectively in forums such as lectures, training seminars, and discussion groups.
• Experience with consulting and advising management and health care professionals on complex employee performance and behavioral concerns and sensitive issues such as psychological, physiological, and sociological aspects of alcoholism and other addictions and with the prevailing modes of treatment and rehabilitation.

KEY REQUIREMENTS

• Must be a U.S. citizen.
• Must be able to obtain a Top Secret Sensitive Compartmented Information (SCI) Clearance.
• Must meet the FBI’s Employment Eligibility requirements.

EDUCATION AND EXPERIENTIAL REQUIREMENTS

EDUCATION

• Candidates must have a bachelor’s or higher from a U.S.-accredited college or university and at least 24 college level semester hours in one or more related disciplines.

OR

• Four (4) years of full-time experience working that demonstrates applied knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

All degrees must be verified by submitting college transcripts.

CERTIFICATIONS

• Candidates must have a current state clinical mental health independent practice license in psychology, social work, psychiatrist, professional counseling, or a clinical independent practice license from a closely allied mental health field with demonstrated substance abuse experience.

The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex (including pregnancy and related conditions, gender identity, and sexual orientation), or on the basis of personal favoritism, or any other nonmerit factors.